Job Description

Merchandise Associate at American Airlines Center

Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

Location: American Airlines Center, 2500 Victory Avenue, Dallas TX 75219

Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Essential Functions:

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events at the speedway
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, facility, and all events held at IMS
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

Qualifications:

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback & make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• Able to lift 50 lbs and stand for long periods of time
• Innovative & self-starter, who can work independently and as part of a team
• 30-40+ hours weekly
• Flexibility in duties & responsibilities as needed in other areas

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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