Job Description

Coordinator, IOC Scheduling

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for helping coordinate overtime coverage
• This job falls within the IOC Operations Support and Planning team in the Integrated Operations division

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Administers overtime for both Central Load Planning and Dispatch teams as needed, including day-in-advance and day-of overtime
• Uses Ascent Workforce management software (scheduling engine) to create schedules daily
• Interfaces with Dispatch and Central Load Planning on all scheduling fronts
• Creates 3-4 shift bids per year for Central Load Planning, including Schedule, Vacation and Open Relief bids
• Communicates operational plans, impacts and decisions to both management and front-line employees
• Updates Workbrain for Central Load Planning exceptions
• Reviews and awards Central Load Planning vacation change requests
• Monitors and reports on team member attendance in accordance with attendance policy for Central Load Planning and Dispatch

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent experience
• 2 years of related experience

Preferred Qualifications- Education & Prior Job Experience

• 3 years of experience in workforce planning and scheduling
• 3 years of analytical experience

Skills, Licenses & Certifications

• Ability to work varying shifts, 7 days a week
• Working knowledge of the shift scheduling and exception process
• Strong aptitude for problem solving and results analysis
• Skilled in analyzing data and preparing required reports
• Possess excellent interpersonal skills
• Ability to concisely present work
• Effective organization and planning skills
• Knowledge of software applications Excel, Word, PowerPoint, etc.
• Must be able to fulfill FAA criminal background checks to qualify for unescorted access

What you'll get

• Feel free to take advantage of all that American Airlines has to offer:
• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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