Job Description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.Duties and responsibilitiesComplete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local lawsEvaluate and handle claim payments and resolution of claims without paymentsReview and determine validity of any supplement requestsMust-have qualificationsA minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience{OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience{OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experienceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policiesCompensation:$65,000 - $79,400/year, depending on experienceGainshare annual cash incentive payment up to 16% of your eligible earnings based on company performanceTerritory:The position covers the assigned geographical area of Rochester. We assess our workload collectively, which means you may cover assignments outside your geographical area as well.Benefits401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistanceEnergage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.Equal Opportunity EmployerFor ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at

Job Tags

Temporary work, Work experience placement, Work at office, Local area, Flexible hours,

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